HelpDesk + Telegram
Send message in Telegram for every new ticket in HelpDesk
Stay instantly updated with information from your HelpDesk without checking manually. With this workflow, whenever there's a new ticket in your HelpDesk app, a message will be sent to your Telegram channel. Simplify your customer support process, save time and enhance your quick response capability.
Stay instantly updated with information from your HelpDesk without checking manually. With this workflow, whenever there's a new ticket in your HelpDesk app, a message will be sent to your Telegram channel. Simplify your customer support process, save time and enhance your quick response capability.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this!Send Message
Sends a message from your bot.
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New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
Try ItTicket Tags Changed
Triggers when tags are changed in a ticket.
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try ItRequester emailRequired
Requester name
Ticket subjectRequired
Message textRequired
Requester author
Ticket priority
Assigned team
Private message
Tags
People in the loop
Ticket followers (agents)
Upload transaction ID