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HelpDesk.com + Schedule by Zapier

Create tickets in HelpDesk.com daily with Schedule by Zapier

Schedule daily ticket creation in HelpDesk.com to constantly stay updated on customer issues. This workflow ensures that on a day-to-day basis, a new ticket is generated in HelpDesk.com keeping all customer concerns visible. Gain efficiency in managing customer service with this connection between Schedule by Zapier and HelpDesk.com, freeing up your time for more important tasks.

When this happens...
Every DayTriggers every day at the time selected.
TriggerInstant
automatically do this!
Create TicketCreates a new ticket.
ActionWrite

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More things you can do with Schedule by Zapier and HelpDesk.com

Discover other triggers and actions you can use with Schedule by Zapier and HelpDesk.com

- Frequency Type
  Required
- Interval
- Start Date
  Required
- Time of Day
  Required
- Timezone Override (Optional)
Trigger
Instant
Try It
- Time Offset
- Trigger on weekends?
- Timezone Override (Optional)
Trigger
Instant
Try It
- Day of the Week
  Required
- Time of Day
  Required
- Timezone Override (Optional)
Trigger
Instant
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
Try It
New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
Try It

Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
Try It
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- ID
  Required
- Ticket followers (agents)
  Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search

- Time of Day
  Required
- Trigger on weekends?
- Timezone Override (Optional)
Trigger
Instant
Try It
- Day of the Month
  Required
- Time of Day
  Required
- Timezone Override (Optional)
Trigger
Instant
Try It
New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It
Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
Try It
Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
Try It
Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
Try It
- ID
  Required
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Tags
  Required
Action
Write
- Transaction ID
  Required
- File content
  Required
- File name
Action
Write
- ID
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

About HelpDesk.com

HelpDesk.com is a ticketing platform for customer service teams. Use it to manage tickets from email, chat, and messaging in one queue.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

Learn moreLearn moreHelpHelp

Related categories

Scheduling & Booking

Zapier