HelpDesk + Qualtrics
Create HelpDesk tickets from new Qualtrics survey responses
Streamline your customer support process by connecting Qualtrics and HelpDesk with this efficient workflow. When a new survey response is received in Qualtrics, a ticket will be created in HelpDesk, ensuring that your support team can quickly address any issues or concerns. Save time and improve your customer service by automating this crucial step in your feedback management process.
Streamline your customer support process by connecting Qualtrics and HelpDesk with this efficient workflow. When a new survey response is received in Qualtrics, a ticket will be created in HelpDesk, ensuring that your support team can quickly address any issues or concerns. Save time and improve your customer service by automating this crucial step in your feedback management process.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Creates a new ticket.
- Free forever for core features
- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try It
