Create conversations in Help Scout from new tawk.to tickets
Streamline your customer support process by connecting tawk.to and Help Scout. With this workflow, every time a new ticket arises in tawk.to, a conversation will be promptly started in Help Scout. This ensures a swift response, enhancing customer service efficiency and satisfaction. Navigate through the digital customer service landscape seamlessly by automating this process.
Streamline your customer support process by connecting tawk.to and Help Scout. With this workflow, every time a new ticket arises in tawk.to, a conversation will be promptly started in Help Scout. This ensures a swift response, enhancing customer service efficiency and satisfaction. Navigate through the digital customer service landscape seamlessly by automating this process.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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