Help Scout + SendGrid
Update tags in Help Scout and send emails in SendGrid
Stay on top of your Help Scout tags by instantly sending an email via SendGrid when there's an update. This efficient automation helps you streamline your communication and ensures that nothing sips through the cracks. Maintain your focus on customer service while keeping all stakeholders in the loop.
Stay on top of your Help Scout tags by instantly sending an email via SendGrid when there's an update. This efficient automation helps you streamline your communication and ensures that nothing sips through the cracks. Maintain your focus on customer service while keeping all stakeholders in the loop.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Send Email
Send an email to one or more recipients.
- Free forever for core features
- 14 day trial for premium features & apps
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Customer SupportAbout SendGrid
SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems
