Help Scout

Help Scout + ProdPad Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and ProdPad, with as many as 26 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + ProdPad and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Idea

Triggers when a new idea is added to your ProdPad account. The fields can contain HTML.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Pushed Idea

Triggers when an idea in your ProdPad account is pushed to development via Zapier.

Create Idea

Create a new idea in ProdPad.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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ProdPad is a tool that helps you achieve better products through better product management.

See ProdPad Integrations