Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.

Tender Support

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member. 

Here are some creative ways to use Help Scout with Zapier:

 Customer emails can include a lot of information. Make sure your team has all the details in one place by creating a new conversation from inbound emails via Email Parser by Zapier.

 A key part of customer service is speed. Share new Help Scout conversations in Slack so your customer service team can get the issues resolved faster. 

 Don't waste time with data entry. Create new conversations from customers when you receive new entries in Typeform, Wufoo, or other web forms.

Help Scout

Pingdom website monitoring reports the uptime, downtime and performance of your website, network and server and alerts you of errors.

Pingdom

StatusCake checks your website for uptime and performance

StatusCake

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

PagerDuty

Monitis is the first cloud-based all-in-one monitoring solution. Our cutting edge dashboard will show you how your websites, servers and applications are running and alert you when things go wrong.

Monitis

Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

Use Zapier and Datadog to quickly tap into any business metrics and build dashboards for all your teams. Zapier integrates with 1,000+ apps so your teammates can send essential data and events to Datadog without adding extra loads to your development team.

Here are some creative ways to use Datadog with Zapier:

 Add a new metric post in Datadog when there are new users in Intercom so your team can see all sign-ups on your dashboard.

 Monitor incoming leads with Datadog. Pipe in new Facebook Lead.

 Ads lead as a metric post in Datadog, and view your marketing performance from end-to-end.

Help Scout

Datadog

Help Scout

Datadog

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