BenchmarkONE + Zendesk

Create Zendesk tickets from BenchmarkONE contacts

Creating tickets can be a chore, so skip the repetitive data entry with Zapier. Now you can trigger Zendesk ticket creation when a BenchmarkONE webhook automation is triggered. Create a ticket when a form is filled out, as part of a campaign, when a contact clicks a link, as a tag rule automation or anywhere else you use BenchmarkONE automations.

Creating tickets can be a chore, so skip the repetitive data entry with Zapier. Now you can trigger Zendesk ticket creation when a BenchmarkONE webhook automation is triggered. Create a ticket when a form is filled out, as part of a campaign, when a contact clicks a link, as a tag rule automation or anywhere else you use BenchmarkONE automations.

  1. When this happens...
    BenchmarkONEBenchmarkONE
    New Webhook Automation Event

    Triggers when a webhook automation step is called.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • TagRequired

    • Email AddressRequired

    • Email TypeRequired

    • Contact StatusRequired

    • First Name

    • Last Name

    Action
    Write
    • Update Existing ContactRequired

    • Email AddressRequired

    • Email TypeRequired

    • Contact StatusRequired

    • First Name

    • Last Name

    • Title

    • Company

    • Temperature

    • Phone Number

    • Phone Number Type

    • Address Street

    • Address City

    • Address State

    • Address Zip

    • Address Country

    • Address Type

    • Social Media URL

    • Social Media Type

    • Instant Message Username

    • Instant Message Type

    • Website URL

    • Source

    • Tag to Add

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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benchmarkone logo

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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