Harvest + Help Scout
Start timers in Harvest when new conversations are assigned in Help Scout
When a conversation is assigned in Help Scout, easily kickstart your workflow to begin timing tasks in Harvest. This integration helps streamline your project management, ensuring diligent tracking of time and resources spent on Help Scout inquiries. Stay productive and organized without manual intervention, boosting your team's efficiency.
When a conversation is assigned in Help Scout, easily kickstart your workflow to begin timing tasks in Harvest. This integration helps streamline your project management, ensuring diligent tracking of time and resources spent on Help Scout inquiries. Stay productive and organized without manual intervention, boosting your team's efficiency.
- When this happens...Conversation Assigned
Triggers when a conversation is assigned to agent.
- automatically do this!Start Timer
Creates and starts a timer for a given date
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
