Halo Service Solutions + Slack
Update Slack channel messages when tickets in Halo Service Solutions are updated
Keep your team updated on Halo Service Solutions updates with this efficient workflow. When a ticket is updated in the Halo Service Solutions app, it triggers a message in your chosen Slack channel. This automation ensures your team stays in the loop, enabling swift responses and consistent communication. Boost productivity and collaboration with this seamless interaction between Halo Service Solutions and Slack.
Keep your team updated on Halo Service Solutions updates with this efficient workflow. When a ticket is updated in the Halo Service Solutions app, it triggers a message in your chosen Slack channel. This automation ensures your team stays in the loop, enabling swift responses and consistent communication. Boost productivity and collaboration with this seamless interaction between Halo Service Solutions and Slack.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Trigger for Bot Messages?
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DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
New Channel
Triggers whenever a new #channel is created.
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