Update Microsoft SharePoint items when tickets are updated in Halo Service Solutions
Keep your SharePoint lists up to date with every change in your Halo Service Solutions tickets. With this efficient workflow, each time there's an update on a ticket within Halo Service Solutions, a corresponding list item will be created in your chosen Microsoft SharePoint list. This not only saves time but also ensures accurate tracking and streamlined processes.
Keep your SharePoint lists up to date with every change in your Halo Service Solutions tickets. With this efficient workflow, each time there's an update on a ticket within Halo Service Solutions, a corresponding list item will be created in your chosen Microsoft SharePoint list. This not only saves time but also ensures accurate tracking and streamlined processes.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Create List Item
Creates a new item on a list.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Site
FolderRequired
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
Site
Try It