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Connect Halo Service Solutions and Delay by Zapier to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Halo Service Solutions with Delay by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Halo Service Solutions

A trigger is an event that starts your Zap and runs the workflow. For example, with Halo Service Solutions, a trigger could be "New Ticket."
A trigger is the event that kicks off your automated workflow.

Setup an action from Delay by Zapier

An action is what takes place after the automation is triggered. For example, with Delay by Zapier, the action could be "Delay For."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Halo Service Solutions to Delay by Zapier

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Halo Service Solutions to Delay by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect Halo Service Solutions and Delay by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Description
      Required
    • Customer
    • Site
    • End User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Top Level
    • Important Customer
    • Site Name
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write
    • Email Address
      Required
    • Ticket Type
    • Summary
    • Details
    • Priority
    Action
    Write
    • Time Delayed For (value)
      Required
    • Time Delayed For (unit)
      Required
    Action
    Write
    • Description
      Required
    • Customer
    • Site
    • End User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Customer Name
      Required
    • Main Site
      Required
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write
    • Name
      Required
    • Customer Name
      Required
    • Site Name
      Required
    • Email Address
    • Network Login
    • Phone Number
    • Mobile Phone Number
    Action
    Write
    • Queue_title
    • Zap_step_id
    • Time Delayed For (value)
      Required
    • Time Delayed For (unit)
      Required
    Action
    Write

Learn how to automate Halo Service Solutions on the Zapier blog

Learn how to automate Delay by Zapier on the Zapier blog

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About Halo Service Solutions
Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.
Related categories
  • Project Management
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About Delay by Zapier
Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
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  • Zapier

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