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Gupshup + Qualtrics

Send Gupshup template messages for new Qualtrics survey responses

Stay on top of every survey response with this automation workflow. When a new response is submitted in Qualtrics, this workflow will instantly send a template message via Gupshup, ensuring you never miss important feedback. Simplify your process and keep your team informed with real-time updates.

Stay on top of every survey response with this automation workflow. When a new response is submitted in Qualtrics, this workflow will instantly send a template message via Gupshup, ensuring you never miss important feedback. Simplify your process and keep your team informed with real-time updates.

  1. When this happens...
    QualtricsQualtrics
    New Survey Response

    Triggers when a new response for a survey is received.

    TriggerScheduled
  2. automatically do this!
    GupshupGupshup
    Send Template Message

    Template messaging enables a business to send out notification to their customers outside 24 hours window. WhatsApp mandates that notification should be only send to the users who has given consent to receive messages from the business. Keeping this as a default behavior on our platform, template messages can be only sent to users who are marked opt-in

    ActionWrite
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Supported triggers and actions

What does this mean?

    • SurveyRequired

    Trigger
    Scheduled
    Try It

    • Mailing ListRequired

    • Recipient First Name

    • Recipient Last Name

    • Recipient Email AddressRequired

    • Phone Number

    • Embedded Data

    • External Reference

    • SurveyRequired

    • Email From NameRequired

    • Reply To Email

    • Message SubjectRequired

    • MessageRequired

    • Sending Delay

    Action
    Write
  • Gupshup triggers, actions, and search

    Receive an Incoming Message

    Triggers when any one of New message, New media message, Interactive quick reply, Template quick reply, Opt-in, or Opt-out is received in your WhatsApp Business Account. Provide your WhatsApp Account credentials and then select the event to link this trigger to.

    Trigger
    Instant
    Try It

    • Phone NumberRequired

    • ListRequired

    • MessageRequired

    • TitleRequired

    Action
    Write

    • Mailing ListRequired

    • Contact First Name

    • Contact Last Name

    • Contact Email Address

    • Phone Number

    • Embedded Data

    • External Reference

    Action
    Write

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • Phone NumberRequired

    • Opt in or OutRequired

    Action
    Write

    • Phone NumberRequired

    • MessageRequired

    • LongitudeRequired

    • LatitudeRequired

    • Location

    Action
    Write
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About Gupshup

Gupshup is a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels across commerce, marketing, and support.
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Related categories

  • Communication
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About Qualtrics

Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.
Learn moreHelp

Related categories

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