Gravity Forms + Helpwise

Gravity Forms + Helpwise integrations

Create new Helpwise conversations from new Gravity Forms submissions

Create a new conversation in Helpwise each time a form is submitted in Gravity Forms. This automation can facilitate better communication with your customers, reducing response time by immediately creating a channel of interaction on form submission. This workflow effectively bridges Gravity Forms and Helpwise, ensuring every form submission initiates a prompt conversation and aids in real-time customer engagement.

When this happens...
Form SubmissionTriggers when the specified form is submitted.
TriggerInstant
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Create New ConversationCreate a new conversation from your website form, Cron, CRM, etc.
ActionWrite

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More things you can do with Gravity Forms and Helpwise

Discover other triggers and actions you can use with Gravity Forms and Helpwise

- Form
  Required
- Use Admin Field Labels?
Trigger
Instant
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- Form
  Required
Action
Write
Note Added
Triggers when a new note added by the user in the Helpwise conversation.
Trigger
Polling
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CSAT Is Received
Triggers when a new CSAT is received
Trigger
Polling
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- SMS Number
  Required
Trigger
Polling
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Mention in Note
Triggers when there's a new mention for you.
Trigger
Polling
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- Mailbox Email Address
  Required
Trigger
Polling
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Outbound Conversations
Triggers for new outbound conversations
Trigger
Polling
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SLA Breach
Triggers when SLA is breached on any conversation
Trigger
Polling
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- Mailbox Id
  Required
- Conversation Id
  Required
- Message
  Required
Action
Write
- Mailbox Id
  Required
- Thread Id
  Required
- User Id
Action
Write
- mailbox Id
  Required
- thread Id
- Suject
  Required
- Email Body
  Required
- From address
  Required
- Cc email address
- Bcc
- Assigned To
Action
Write
- Your SMS Number
  Required
- Customer SMS Number
  Required
- SMS Body
  Required
Action
Write

- Form
  Required
Action
Write
Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
Trigger
Polling
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Contact Is Created
Triggers when new contact is created
Trigger
Polling
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Draft Is Created
Triggers when a new draft is created
Trigger
Polling
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- Your WhatsApp Number (with +)
  Required
Trigger
Polling
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- Interval
  Required
Trigger
Polling
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- Facebook mailbox Id
  Required
Trigger
Polling
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Rule Is Run
Triggers when a rule is run on any conversation
Trigger
Polling
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- Mailbox Email Addess
  Required
Trigger
Polling
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- Tag Name
  Required
- Tag Color
- Mailbox id
  Required
- Thread Id
  Required
Action
Write
- First Name
  Required
- Middle Name
- Last Name
- Email
  Required
- Phone
- Company Name
- Job title
Action
Write
- From Address
  Required
- To Address
  Required
- Cc Addresses
- Bcc
- Subject
  Required
- Email Body
  Required
- Apply Tag
- Tag color
Action
Write
- Your Number
  Required
- Customer Number
  Required
- Message Body
  Required
Action
Write

About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

Learn moreLearn moreHelpHelp

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Forms & Surveys

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About Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

HelpHelp

Related categories

Communication