Create new Gorgias tickets from ended RingCentral calls
Streamline your customer service process with this useful workflow. Whenever a call ends in RingCentral, it instantly creates a new ticket in Gorgias, ensuring no customer issue is overlooked. This seamless process saves time and makes your customer service more efficient. Let technology do the heavy lifting so you can focus more on problem-solving.
Streamline your customer service process with this useful workflow. Whenever a call ends in RingCentral, it instantly creates a new ticket in Gorgias, ensuring no customer issue is overlooked. This seamless process saves time and makes your customer service more efficient. Let technology do the heavy lifting so you can focus more on problem-solving.
- When this happens...Call EndedTriggers when a call has been ended. 
- automatically do this!Create TicketCreates a ticket 
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- Description 
- Call Log TypeRequired 
- ViewRequired 
- Phone Number 
- Extension Number 
- Direction 
- Recording Type 
- Missed Calls Filter 
- Results 
- Delay By 
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- Do Not Disturb (DND) Presence Updated- Triggers when a user wants to change the Do Not Disturb (DND) presence status. Try It
- Description 
- Call Log TypeRequired 
- Delay By 
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- Type 
- StatusRequired 
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