Gorgias + RingCentral
Create new Gorgias tickets from ended RingCentral calls
Streamline your customer service process with this useful workflow. Whenever a call ends in RingCentral, it instantly creates a new ticket in Gorgias, ensuring no customer issue is overlooked. This seamless process saves time and makes your customer service more efficient. Let technology do the heavy lifting so you can focus more on problem-solving.
Streamline your customer service process with this useful workflow. Whenever a call ends in RingCentral, it instantly creates a new ticket in Gorgias, ensuring no customer issue is overlooked. This seamless process saves time and makes your customer service more efficient. Let technology do the heavy lifting so you can focus more on problem-solving.
- When this happens...Call Ended
Triggers when a call has been ended.
- automatically do this!Create Ticket
Creates a ticket
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It