Google Sheets + Hiver
Create Google Sheets rows for new Hiver csat ratings received
Keep track of your customer satisfaction metrics with this streamlined workflow. Whenever you receive a new CSAT rating in Hiver, it instantly adds a new row in your Google Sheets spreadsheet. This way, you can easily maintain an up-to-date record of customer feedback without manual data entry, offering you an efficient approach to analyzing and improving your service quality.
Keep track of your customer satisfaction metrics with this streamlined workflow. Whenever you receive a new CSAT rating in Hiver, it instantly adds a new row in your Google Sheets spreadsheet. This way, you can easily maintain an up-to-date record of customer feedback without manual data entry, offering you an efficient approach to analyzing and improving your service quality.
- When this happens...New CSAT Rating Received
Triggers when a CSAT rating is received for a conversation.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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