Google Chat + Jitbit Helpdesk
Create Google Chat messages for new Jitbit Helpdesk tickets
Streamline your customer support process with this convenient workflow. When a new ticket is created in Jitbit Helpdesk, a customized message will be automatically sent in Google Chat. This immediate communication allows your team to respond swiftly to customer inquiries, ensuring customer satisfaction and efficient resolution of tasks.
Streamline your customer support process with this convenient workflow. When a new ticket is created in Jitbit Helpdesk, a customized message will be automatically sent in Google Chat. This immediate communication allows your team to respond swiftly to customer inquiries, ensuring customer satisfaction and efficient resolution of tasks.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Create Message
Create a message in Hangouts Chat.
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New Closed Ticket
Triggers when a ticket is closed.
Try ItTicket NumberRequired
BodyRequired
For technicians only
From User ID
UsernameRequired
EmailRequired
PasswordRequired
First Name
Last Name
Phone
Location
Company
Department
Send Welcome Email
Search queryRequired
New Ticket
Triggers when a new ticket is created.
Try ItTicket SubjectRequired
Ticket BodyRequired
Ticket Category IDRequired
Ticket Priority IDRequired
Submitter Email
Search QueryRequired
Search QueryRequired
CategoryRequired
Submitter EmailRequired
SubjectRequired
BodyRequired
PriorityRequired
