Update tags in Help Scout and create messages in Google Chat
Ensure seamless collaboration between your support team and communication platform with this automation. When tags are updated in Help Scout, a corresponding message will be created in Google Chat. This efficient workflow provides real-time updates, keeping your team in sync and focused on providing excellent customer support.
Ensure seamless collaboration between your support team and communication platform with this automation. When tags are updated in Help Scout, a corresponding message will be created in Google Chat. This efficient workflow provides real-time updates, keeping your team in sync and focused on providing excellent customer support.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Create Message
Create a message in Hangouts Chat.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired