Google Business Profile + Twilio

Google Business Profile + Twilio integrations

Create Google Business Profile replies for new Twilio transcriptions

Efficiently manage customer inquiries by connecting Twilio transcriptions to Google Business Profile replies. With this automation, whenever a new transcription is generated in Twilio, a reply will be created in Google Business Profile, enabling your business to promptly address customer concerns and provide top-notch service.

When this happens...
New TranscriptionTriggers when a new transcription is available on your account.
TriggerPolling
automatically do this!
Create ReplyCreates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.
ActionWrite

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More things you can do with Twilio and Google Business Profile

Discover other triggers and actions you can use with Twilio and Google Business Profile

New Phone Number
Triggers when you add a new phone number.
Trigger
Polling
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Polling
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Polling
Try It
- From Number
  Required
- To_number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
- Send Large Messages?
Action
Write

- Account
- Location
  Required
Trigger
Instant
Try It
- Review_name
  Required
- Your Reply
  Required
Action
Write

- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Polling
Try It
- To Number
  Required
Trigger
Polling
Try It
- Help Text
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Location
  Required
- Summary
  Required
- Topic Type
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Learn moreLearn moreHelpHelp

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About Twilio

An easy tool for developers to send and receive SMS and voice calls.

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