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Set up your first integration
Quickly connect Gmail to Intercom with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Gmail with Intercom - no code necessary. See how you can get setup in minutes.
Select a trigger from Gmail
Setup an action from Intercom
That’s it! You just connected Gmail to Intercom
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Frequently Asked Questions about Gmail + Intercom integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gmail and Intercom
How can I set up the integration between Gmail and Intercom?
To set up the integration, you'll first need to log in to your account and navigate to the Zaps section. From there, create a new Zap, selecting Gmail as your trigger app and choose the specific trigger event, like receiving a new email. Then select Intercom as your action app and define what should happen in Intercom when that trigger event occurs.
What trigger events are available for Gmail with this integration?
We offer several trigger events for Gmail, including receiving a new email in a specific folder, starred emails, or emails marked as important. You can choose the one that best fits your workflow needs when setting up your Zap.
What actions can be performed in Intercom through this integration?
With this integration, you can perform actions such as creating or updating users or leads, sending messages or notes on conversations, and tagging users. These options allow you to automate your workflows efficiently within Intercom based on email triggers from Gmail.
Do I need any special permissions in Gmail or Intercom to set up this integration?
For integrating with Gmail and Intercom through our platform, you'll typically need permission to access their APIs. This might include having administrative privileges in your respective accounts or API keys if necessary.
Can I filter which emails in Gmail trigger actions in Intercom?
Yes, you can set filters on the incoming emails in Gmail before they act as triggers. For instance, you might only want emails from specific addresses or those containing certain keywords to prompt actions in Intercom.
How often will my data sync between Gmail and Intercom after setting up an integration?
The frequency of data syncing depends on how you've configured the triggers within our platform. Usually, checks occur every few minutes for any set trigger events so that actions can be executed promptly after an event is recognized.
Is it possible to test the integration between Gmail and Intercom before going live?
Absolutely! Once you've set everything up within our platform, there is a 'Test' feature where you can simulate trigger events from Gmail to see if they correctly lead to the desired actions within Intercom.
Connect Gmail and Intercom to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
