Glip + Help Scout
Create new Glip posts when Help Scout conversations are created
Stay on top of customer inquiries by instantly linking your Help Scout and Glip apps with this seamless workflow. Whenever a new conversation is created in Help Scout, a corresponding post will be generated in Glip, ensuring your team is always aware of the latest support tickets and can collaborate effectively to solve them. Enhance your customer support efficiency and keep everyone in the loop with this easy-to-implement integration.
Stay on top of customer inquiries by instantly linking your Help Scout and Glip apps with this seamless workflow. Whenever a new conversation is created in Help Scout, a corresponding post will be generated in Glip, ensuring your team is always aware of the latest support tickets and can collaborate effectively to solve them. Enhance your customer support efficiency and keep everyone in the loop with this easy-to-implement integration.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Post
Creates a new post on Glip
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
