Glean + Manychat

Glean + Manychat integrations

Initiate a search in Glean every time a new chat opens in Manychat

Enhance your Chat support with this efficient workflow between Manychat and Glean. With this setup, whenever a chat is opened in the Manychat app, it triggers an automatic search in the Glean app. Leverage this to quickly access relevant information, saving time and improving customer interactions.

When this happens...
Chat OpenedTriggers when a chat is opened with a user.
TriggerInstant
automatically do this!
SearchRetrieve document and snippet results from Glean for a given query.
ActionSearch

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More things you can do with Manychat and Glean

Discover other triggers and actions you can use with Manychat and Glean

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
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- Custom Field
  Required
Trigger
Instant
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- User
  Required
- Tag
  Required
Action
Write
- User
  Required
- Tag
  Required
Action
Write

- User
  Required
- Content
  Required
Action
Write
- User
  Required
- Custom Field
  Required
- Value
  Required
Action
Write

- User
  Required
- Sequence
  Required
Action
Write
- Custom Field
  Required
Action
Search
- Name
  Required
Action
Search
- Agent
  Required
- User Message
  Required
- Fields
- Timeout (seconds)
Action
Write
- Datasource
  Required
- Object Type
  Required
- Document ID
  Required
- Version
Action
Write
- Event Type/Action
  Required
- Tracking Tokens
  Required
Action
Write
- Document Info (URL or ID)
  Required
- Query
- Preferred Summary Length
Action
Write
- Search Type
  Required
- Additional Document Fields to Return
Action
Search
- Building Your Query
- Enter your query here
  Required
- Suggested fields
- Number of query results (Suggested)
- Use advanced search fields?
Action
Search

- Event
  Required
Trigger
Instant
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New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
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- Tag
  Required
Trigger
Instant
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- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
Action
Write
- User
  Required
- Message tag
- Json dynamic message
  Required
Action
Write
- User
  Required
- Message tag
- Message text
  Required
Action
Write
- User
  Required
- Sequence
  Required
Action
Write
- Order ID
  Required
Action
Search
- User ID
  Required
Action
Search
- Building Your Query
- Enter your query here. Please test your query in the Glean search bar first.
  Required
- Suggested fields
- Number of query results (Suggested)
- Use advanced search fields?
Trigger
Polling
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- Agent Type
- Custom Agent Instructions
- Agent ID (Advanced)
- User Message
  Required
- Memory Key Instructions
- Memory Key
- Timeout (ms)
Action
Write
- Datasource
  Required
- UploadId
- Title
- Filename
- Container
- ContainerDatasourceId
- ContainerObjectType
- Document_datasource
- ObjectType
- ViewURL
- Id
- Summary_mimeType
- Summary_textContent
- Summary_binaryContent
- Body_mimeType
- Body_textContent
- Body_binaryContent
- Author_email
- Author_datasourceUserId
- Author_name
- Owner_email
- Owner_datasourceUserId
- Owner_name
- Permissions_allowedUsers_email
- Permissions_allowedUsers_datasourceUserId
- Permissions_allowedUsers_name
- Permissions_allowedGroups
- Permissions_allowedGroupIntersections_requiredGroups
- Permissions_allowAnonymousAccess
- Permissions_allowAllDatasourceUsersAccess
- CreatedAt
- UpdatedAt
- UpdatedBy_email
- UpdatedBy_datasourceUserId
- UpdatedBy_name
- Tags
- Interactions_numViews
- Interactions_numLikes
- Interactions_numComments
- Status
- AdditionalUrls
- Comments_id
- Comments_author_email
- Comments_author_datasourceUserId
- Comments_author_name
- Comments_content_mimeType
- Comments_content_textContent
- Comments_content_binaryContent
- Comments_createdAt
- Comments_updatedAt
- Comments_updatedBy_email
- Comments_updatedBy_datasourceUserId
- Comments_updatedBy_name
- CustomProperties_name
- CustomProperties_value
Action
Write
- Activity Type/Action
  Required
- Timestamp
  Required
- Document URL
  Required
- ID
- Body Content
- Datasource Instance
- Datasource
- Instance Only Name
- Duration
- Query
- Referrer
- Title
- Truncated
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Category
  Required
- Result Size
- Datasource Filter
- Timeout (milliseconds)
- Timezone
- Include Session Tracking Token?
Action
Search

About Glean

Glean offers AI-powered search to give enterprise users the ability to search across organization-wide resources

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About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

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Related Zap Templates

Search in Glean whenever new or updated custom fields occur in Manychat

Related Zap Templates

Search in Glean whenever new or updated custom fields occur in Manychat