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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate GitHub with Help Scout - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Branch" from GitHub.

Add your action

An action happens after the trigger—such as "Add Note" in Help Scout.

You’re connected!

Zapier seamlessly connects GitHub and Help Scout, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Issue_only
Trigger
Polling
Try It
- Actor of Event
  Required
Trigger
Polling
Try It
- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Polling
Try It

New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Polling
Try It
- Repo
Trigger
Polling
Try It

- Repo
  Required
Trigger
Polling
Try It
New Repository
Triggers when a new repository is created.
Trigger
Polling
Try It
New Team
Triggers when you are added to a team.
Trigger
Polling
Try It
- Repo
  Required
- Issue
  Required
- Labels
  Required
Action
Write
- Repository
  Required
- Branch Name
  Required
- Source Branch/SHA
  Required
Action
Write
- Repo
  Required
- Branch Name
  Required
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Emoji
- Status Message
- Expires At
- Limited Availability
- Organization Name
Action
Write
- Repo
  Required
- Issue
  Required
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Repository
  Required
- Branch Name
Action
Search
- Organization Name
  Required
- User Name (Login)
  Required
Action
Search
- Organization or User Name
- Repository Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Search or write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write
- Email
  Required
Action
Search
- Email
  Required
Action
Search
- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write

- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Head
Trigger
Polling
Try It
- Which gists?
Trigger
Polling
Try It
- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Who is requested to review?
- Repo
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Body
  Required
- Issue or Pull request
  Required
Action
Write
- Repository
  Required
- File Path
  Required
- Commit Message
  Required
- File Content
  Required
- File SHA (for updates)
- Branch
Action
Write
- Gist Filename
  Required
- Content of the Gist
  Required
- Description
- Make Gist Public?
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Write
- Repo
  Required
- Pull Request
  Required
- Comment
- Action
  Required
- Commit SHA
Action
Write
- Repo
  Required
- Pull Request
  Required
- Title
- Body
- State
- Base
Action
Write
- Repository
  Required
- File Path
  Required
- Branch, Tag, or Commit SHA
Action
Search
- Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Name (Login)
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Search or write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

For AI agents & developers

Use GitHub and Help Scout with AI agents and code

Beyond Zap workflows. Call GitHub and Help Scout actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose GitHub and Help Scout actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Labels to Issue
Add Note

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger GitHub and Help Scout actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* github / help-scout action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use GitHub and Help Scout

Log new GitHub issues in Help Scout as tickets

When a new issue is reported in GitHub, Zapier can automatically create a Help Scout ticket for it. This ensures that business owners or their teams can use their help desk to track and manage customer-reported bugs or issues effectively. It streamlines issue triaging and communication between development and customer support.

Business Owner

Try it

Keep support agents informed of pull request updates

When a new pull request is created in GitHub, Zapier will notify customer support teams in Help Scout by adding a note to an existing conversation. This helps the support team stay in the loop on software updates that may address existing customer concerns, improving communication and ensuring faster resolutions.

Customer Support Ops

Try it

Learn how to automate GitHub on the Zapier blog

Learn how to automate Help Scout on the Zapier blog

Make work flow with AI

Level up your GitHub to Help Scout integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.

Learn moreLearn moreHelpHelp

Related categories

Developer Tools

Similar apps

Jira Software Server

Project Management

Azure DevOps

Developer Tools, Microsoft

GitLab

Developer Tools

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Tender Support

Customer Support

Freshdesk

Customer Support

Connect GitHub and Help Scout to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use GitHub and Help Scout with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use GitHub and Help Scout

Log new GitHub issues in Help Scout as tickets

Keep support agents informed of pull request updates

Learn how to automate GitHub on the Zapier blog

4 GitHub automation ideas

Learn how to automate Help Scout on the Zapier blog

4 ways to automate Help Scout with Zapier

Make work flow with AI

Connect GitHub to Help Scout on the world's largest no-code automation platform