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Gainsight Customer Communities + Microsoft Teams

Create Microsoft Teams chat messages for new Gainsight Customer Communities topics

Stay informed of new discussions and enhance team collaboration with this Gainsight Customer Communities and Microsoft Teams integration. When a new topic is posted in Gainsight Customer Communities, this workflow will send a chat message to a specified Microsoft Teams channel, keeping your team updated and encouraging them to participate in the conversation. Improve communication and engagement among your team members by using this seamless, time-saving automation.

Stay informed of new discussions and enhance team collaboration with this Gainsight Customer Communities and Microsoft Teams integration. When a new topic is posted in Gainsight Customer Communities, this workflow will send a chat message to a specified Microsoft Teams channel, keeping your team updated and encouraging them to participate in the conversation. Improve communication and engagement among your team members by using this seamless, time-saving automation.

  1. When this happens...
    Gainsight Customer CommunitiesGainsight Customer Communities
    New Topic

    Triggers when a new topic is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Gainsight Customer Communities triggers, actions, and search

    New Attendee

    Triggers when a new attendee has signed up to an event.

    Trigger
    Instant
    Try It

    • Content Type

    Trigger
    Instant
    Try It
  • Gainsight Customer Communities triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Instant
    Try It
  • Gainsight Customer Communities triggers, actions, and search

    Updated Idea Status

    Triggers when an ideation status has changed.

    Trigger
    Instant
    Try It
gainsight-customer-communities logo
gainsight-customer-communities logo

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
Learn more

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn moreHelp

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Related Zap Templates

  • Send channel messages in Microsoft Teams for new Gainsight Customer Communities topics

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