Freshservice + Webhooks by Zapier
Freshservice + Webhooks by Zapier
Freshservice + Webhooks by Zapier integrations
Add tickets to Freshservice for new caught webhook payloads
If you've got customer issues floating through your webhook pipeline, we've got a great way to capture them. Just set up your custom webhook and we'll take it from there, using the information from any payload it catches to create a new ticket on Freshservice, automatically and reliably from then on.
- When this happens...Catch HookTriggers when a POST, PUT, or GET request is made to a Zapier URL.
- automatically do this!Create TicketCreate a ticket in Freshservice for your domain.
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More things you can do with Webhooks by Zapier and Freshservice
Discover other triggers and actions you can use with Webhooks by Zapier and Freshservice
- Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItTriggerInstant - URLRequired
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Try ItTriggerPolling- URLRequired
- Query String Params
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
ActionWrite- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
ActionWrite
- Pick off a Child Key
Try ItTriggerInstant- MethodRequired
- URLRequired
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
- Return Raw Response
ActionWrite- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
ActionWrite- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant
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About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
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