Freshservice + Quo

Freshservice + Quo integrations

Create Freshservice tickets from completed Quo call transcripts

Ensure that all your Quo call transcripts get the attention they deserve by creating a Freshservice ticket from each completed transcript. This automation sends your Quo call details over to Freshservice, creating a ticket so you can easily follow up and address the discussion points. It's an easy and efficient way to manage customer interactions and always stay on top of your tasks.

When this happens...
Call Transcript CompletedTriggers when a call transcript is completed.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with Quo and Freshservice

Discover other triggers and actions you can use with Quo and Freshservice

- Select Phone Numbers
  Required
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Instant
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- Select Phone Numbers
  Required
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Instant
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- User Id
Trigger
Polling
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- Phone Numbers
  Required
Trigger
Instant
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- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write

- Call Id
  Required
Action
Search
- Call Id
  Required
Action
Search

- Select Phone Number
  Required
- User Id
- Participants
  Required
- Created After
- Created Before
- Max Results
  Required
- Page Token
Action
Search
- Select Phone Number
  Required
- User Id
- Participants
- Created After
- Created Before
- Max Results
  Required
- Page Token
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Select Phone Numbers
Trigger
Instant
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- Select Phone Numbers
  Required
Trigger
Instant
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- Phone Numbers
  Required
Trigger
Instant
Try It
- Select Phone Numbers
  Required
Trigger
Instant
Try It
- From
  Required
- To
  Required
- Message
  Required
- Mark conversation as done
Action
Write
- Call Id
  Required
Action
Search
- id
  Required
Action
Search
- Select Phone Numbers
- User Id
- Created After
- Created Before
- Exclude Inactive
- Updated After
- Updated Before
- Max Results
- Page Token
Action
Search
- User Id
Action
Search
New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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Related categories

Server Monitoring

About Quo

Quo is a next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch.

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Related categories

Phone & SMS

Related Zap Templates

Create Freshservice tickets from completed Quo call recordings

Related Zap Templates

Create Freshservice tickets from completed Quo call recordings