Freshservice + Process Street

Create Freshservice tickets for new checked tasks in Process Street

Efficiently manage your tasks and support tickets with this seamless workflow between Process Street and Freshservice. When a new task is checked off in Process Street, a ticket will be created in Freshservice, keeping your support team informed and organized. This automation helps you save time and streamline your customer support process.

When this happens...
New Task Checked
Triggers when a task is checked off in a workflow.
TriggerInstant
automatically do this!
Create Ticket
Create a ticket in Freshservice for your domain.
ActionWrite

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Supported triggers and actions

What does this mean?

- Workflow
Trigger
Instant
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- Data SetRequired
Trigger
Instant
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- Workflow
- Author
Trigger
Instant
Try It
- Workflow
- Author
Trigger
Instant
Try It
- Workflow
- Task
Trigger
Instant
Try It

- Data SetRequired
Action
Write
- WorkflowRequired
- Workflow Run IDRequired
- Workflow Run Name
- Workflow Run Status
- Assign to
- Due Date
- Shared
Action
Write

- WorkflowRequired
- Workflow RunRequired
- TaskRequired
- Task Status
- Due Date
Action
Write
- Workflow Run ID
- Workflow
- Workflow run name
- Workflow run status
- Assigned to
- Due date
Action
Search
- Workflow Run ID
- WorkflowRequired
- Workflow run name
- Workflow run status
- Assigned to
- Due date
Action
Search or write
New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- SubjectRequired
- EmailRequired
- DescriptionRequired
- Priority
- CC Emails
- Ticket StatusRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Data SetRequired
Trigger
Instant
Try It
- Data SetRequired
Trigger
Instant
Try It
- Workflow
Trigger
Instant
Try It
- Workflow
- Task
Trigger
Instant
Try It
- WorkflowRequired
Action
Write
- Data SetRequired
- Data Set RecordRequired
Action
Write
- Data SetRequired
- Data Set RecordRequired
Action
Write
- Data SetRequired
Action
Search
- Data SetRequired
Action
Search or write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

Server Monitoring

About Process Street

Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows.

Learn more Help

Related categories

Project Management

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PRODUCTS

CAPABILITIES

By team

Freshservice + Process Street

Create Freshservice tickets for new checked tasks in Process Street

Workflow Run Completed

Workflow

Data Set Record Deleted

New Comment Attachment

Workflow

Author

New Comment

Workflow

Author

Task Ready

Workflow

Task

Create Data Set Record

Data SetRequired

Update Workflow Run

WorkflowRequired

Workflow Run IDRequired

Workflow Run Name

Workflow Run Status

Assign to

Due Date

Shared

Update Task

WorkflowRequired

Workflow RunRequired

TaskRequired

Task Status

Due Date

Find Workflow Run

Workflow Run ID

Workflow

Workflow run name

Workflow run status

Assigned to

Due date

Run Workflow if it doesn't exist yet

Workflow Run ID

WorkflowRequired

Workflow run name

Workflow run status

Assigned to

Due date

New User

Update User

Create Ticket

SubjectRequired

EmailRequired

DescriptionRequired

Priority

CC Emails

Ticket StatusRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Data Set Record Created

Data SetRequired

Data Set Record Updated

Data SetRequired

New Workflow Run

Workflow

New Task Checked

Workflow

Task

Run Workflow

WorkflowRequired

Delete Data Set Record

Data SetRequired

Data Set RecordRequired

Update Data Set Record

Data SetRequired