Freshservice + Personio

Freshservice + Personio integrations

Create tickets in Freshservice when employees are updated in Personio

Keep your IT team updated with any changes in employee information on Personio. With this automation, whenever an employee's details are updated in Personio, a new ticket will be instantly created in Freshservice. This not only ensures that your records are always up-to-date, but also saves your team from manually transferring this information between platforms.

When this happens...
Employee UpdatedTriggers when an employee is updated.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with Personio and Freshservice

Discover other triggers and actions you can use with Personio and Freshservice

New Absence
Triggers when a new absence is created.
Trigger
Polling
Try It
Updated Attendance (Instant)
Triggers instantly when an attendance period is updated.
Trigger
Instant
Try It
- Person ID
- Legal Entity ID
Trigger
Polling
Try It
New Employee
Triggers when a new employee is created.
Trigger
Polling
Try It
New Employment Created
Triggers when one or more Employment details of a Person are created
Trigger
Instant
Try It

Employment Updated
Triggers when one or more Employment details of a Person are updated
Trigger
Instant
Try It
- Job Position
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Gender
- Phone
- Location
- Salary Expectations
- Available From
- Message
- Birthday
- Recruiting Channel ID
- File
- FileNameInfo
- Desired File Name
- File Category
Action
Write

- Project ID
- Employee
  Required
- Date
  Required
- Start_time
  Required
- End_time
  Required
- Break
- Break Start Time
- Comment
  Required
Action
Write
- Attendance ID
  Required
- Date
- Start_time
- End Time
- Break Time
- Comment
Action
Write
- Employee ID
  Required
- Category ID
  Required
- File
  Required
- Desired File Name
  Required
- File Comment
Action
Write
- Employee ID
  Required
- Include Pending
Action
Search
- Email
  Required
Action
Search
- Employee ID
  Required
- Employee
  Required
- Absence type
  Required
- Start date
  Required
- End date
  Required
- Half-day Off Start Date
  Required
- Half-day Off End Date
  Required
- Comment
- Skip_approval
Action
Search or write
- Email
  Required
- File
- File Title
- Category ID
- File Comment
Action
Search or write
New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

New Attendance (Instant)
Triggers instantly when a new attendance period is created.
Trigger
Instant
Try It
New Candidate
Triggers when a new Candidate is created.
Trigger
Polling
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- Owner ID
  Required
- Category ID
- Created On or After
- Created Before
Trigger
Polling
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Employee Updated
Triggers when an employee is updated.
Trigger
Polling
Try It
Employment Terminated
Triggers when an existing employment is terminated.
Trigger
Instant
Try It
New Open Position
Triggers when a new open position is created.
Trigger
Polling
Try It
- Employee
  Required
- Absence type
  Required
- Start date
  Required
- End date
  Required
- Half-day Off Start Date
  Required
- Half-day Off End Date
  Required
- Comment
- Skip_approval
Action
Write
- File
- File Title
- Category ID
- File Comment
Action
Write
- File
- File Title
- Category ID
- File Comment
Action
Write
- Employee ID
  Required
Action
Search
- Owner ID
  Required
- Document Name
- Document Type
- Category ID
- Created On or After
- Created Before
Action
Search
- Person ID
- Email
- First Name
- Last Name
- Include Absence Information
Action
Search
- Employee ID
  Required
- Include Pending
- Project ID
- Employee
  Required
- Date
  Required
- Start_time
  Required
- End_time
  Required
- Break
- Break Start Time
- Comment
  Required
Action
Search or write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
Try It
Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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Related categories

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About Personio

Personio is a holistic HR software for companies from 10 - 2000 employees.

HelpHelp

Related categories

Human Resources