Freshservice + Notion

Update Freshservice tickets and reflect changes in Notion database items instantly

Keep your data in Freshservice and Notion consistently updated with this streamlined workflow. Once set up, it springs into action when there's a ticket update in Freshservice. The updated ticket details are instantly reflected in your Notion database item. This way, both your teams can always have access to the most current data and focus on resolving the tickets faster, without the need of manual data transfer.

Keep your data in Freshservice and Notion consistently updated with this streamlined workflow. Once set up, it springs into action when there's a ticket update in Freshservice. The updated ticket details are instantly reflected in your Notion database item. This way, both your teams can always have access to the most current data and focus on resolving the tickets faster, without the need of manual data transfer.

  1. When this happens...
    FreshserviceFreshservice
    Updated Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Update Database Item

    Updates a database item.

    ActionWrite
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Supported triggers and actions

    • SubjectRequired

    • DescriptionRequired

    • Ticket StatusRequired

    • Type

    • EmailRequired

    • CC Emails

    • Category

    • Priority

    • Urgency

    • Impact

    • Department

    • Group

    • Source

    Action
    Write
    • Ticket

    • Approval TypeRequired

    • ApproverRequired

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Learn more

Related categories

  • Task Management