Freshservice + monday.com integrations
Create items in monday.com for new Freshservice tickets
Easily manage your customer support tickets by connecting Freshservice to monday.com. With this workflow, whenever a new ticket is created in Freshservice, an item will be added to your monday.com board. This helps you keep track of support issues and streamline your support process, ensuring an efficient and organized customer service experience.
- When this happens...New TicketTriggers when there is a new ticket is created in Freshservice.
- automatically do this!Create ItemCreate a new Item in a board
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More things you can do with Freshservice and monday.com
Discover other triggers and actions you can use with Freshservice and monday.com
- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant - Updated Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
ActionWrite
- New User
Triggers when a new User is created.
Try ItTriggerInstant - Update User
Triggers when a user is updated.
Try ItTriggerInstant - SubjectRequired
- DescriptionRequired
- Ticket StatusRequired
- Type
- EmailRequired
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
ActionWrite- Ticket
- Approval TypeRequired
- ApproverRequired
ActionWrite
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