Freshservice + Hibob

Create tickets in Freshservice when new employees are added in Hibob

Automate your onboarding process with this workflow that harnesses the power of the Hibob and Freshservice applications. When a new employee is added in Hibob, a corresponding HR support ticket is instantly created in Freshservice. This seamless integration helps streamline your HR tasks, cuts down on manual data entry, and ensures every new team member is tracked and attended to, enhancing your overall onboarding experience.

When this happens...
New Employee Created
Triggers when a new employee is created.
TriggerInstant
automatically do this!
Create Ticket
Create a ticket in Freshservice for your domain.
ActionWrite

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Supported triggers and actions

Employee Activated
Triggers when employee is activated in bob.
Trigger
Instant
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Employee Deleted
Triggers when employee is removed from Bob.
Trigger
Instant
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Employee Joined
Triggers when employee start date has occurred.
Trigger
Instant
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Employee Temporary Leave
Triggers when a new employee goes on temporary leave.
Trigger
Instant
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write

- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

New Employee Created
Triggers when a new employee is created.
Trigger
Instant
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Employee Inactivated
Triggers when employee is inactivated in bob.
Trigger
Instant
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Employee Left
Triggers when employee termination date has occurred.
Trigger
Instant
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- Updated Field
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- SubjectRequired
- DescriptionRequired
- Ticket StatusRequired
- Type
- EmailRequired
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval TypeRequired
- ApproverRequired
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

Server Monitoring

About Hibob

Hibob was founded to modernize HR tech. Hibob's intuitive and data-driven platform, bob, was built for the way people work today: globally, remotely, and collaboratively. Use it for everything from onboarding and compensation management, to culture and people analytics.

Learn more