Freshservice + Google Chat
Freshservice + Google Chat
Freshservice + Google Chat integrations
Create messages in Google Chat for new tickets in Freshservice
Streamline your customer service response times with this workflow. When a new ticket is opened in Freshservice, a message will be instantly created in Google Chat. This automation ensures your team stays up-to-date about customer issues, leading to faster resolution times and increased customer satisfaction.
- When this happens...New TicketTriggers when there is a new ticket is created in Freshservice.
- automatically do this!Create MessageCreate a message in Hangouts Chat.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Freshservice and Google Chat
Discover other triggers and actions you can use with Freshservice and Google Chat
- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant - Updated Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite- First NameRequired
- Last Name
- Job Title
- Primary EmailRequired
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
ActionWrite
- New User
Triggers when a new User is created.
Try ItTriggerInstant - Update User
Triggers when a user is updated.
Try ItTriggerInstant - SubjectRequired
- DescriptionRequired
- Ticket StatusRequired
- Type
- EmailRequired
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
ActionWrite- Ticket
- Approval TypeRequired
- ApproverRequired
ActionWrite
Related categories
Similar apps
Slack
Team Chat
Chatwork
Team Chat
Twist
Team Chat