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Freshservice + GitHub

Transform new GitHub issues into Freshservice tickets instantly

This workflow instantly generates a new ticket in Freshservice each time a new issue is posted in GitHub. This automation ensures no GitHub issue goes unattended, allowing your team to provide timely support and resolve issues quicker. By bridging the gap between GitHub and Freshservice, this workflow enhances your customer support process and project management effectiveness.

This workflow instantly generates a new ticket in Freshservice each time a new issue is posted in GitHub. This automation ensures no GitHub issue goes unattended, allowing your team to provide timely support and resolve issues quicker. By bridging the gap between GitHub and Freshservice, this workflow enhances your customer support process and project management effectiveness.

  1. When this happens...
    GitHubGitHub
    New Issue

    Triggered when a new issue is created.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • RepoRequired

    Trigger
    Scheduled
    Try It
    • RepoRequired

    Trigger
    Scheduled
    Try It
    • RepoRequired

    • Issue Only

    Trigger
    Scheduled
    Try It
    • Actor of EventRequired

    Trigger
    Scheduled
    Try It
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.
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