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Freshdesk + Wrike

Create tasks in Wrike for every new ticket in Freshdesk

Save valuable time and streamline your task management with this Freshdesk to Wrike workflow. As soon as a new ticket is created in Freshdesk, a corresponding task is instantly established in Wrike. This seamless connection ensures you never miss a ticket, aiding efficient response times and improved customer satisfaction. Enjoy the convenience of this streamlined task management.

Save valuable time and streamline your task management with this Freshdesk to Wrike workflow. As soon as a new ticket is created in Freshdesk, a corresponding task is instantly established in Wrike. This seamless connection ensures you never miss a ticket, aiding efficient response times and improved customer satisfaction. Enjoy the convenience of this streamlined task management.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    WrikeWrike
    Create Task

    Create a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It

    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write

    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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wrike logo
wrike logo

About Wrike

Wrike is a flexible project management and collaboration platform that enables you to organize your projects, tasks, plans and discussions. It helps you sync your team’s efforts and track your work progress in real time.
Help

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