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Freshdesk + WPForms

Create Freshdesk tickets from new WPForms form entries

Effortlessly manage support requests from your WordPress website with this seamless workflow. Whenever there's a new form entry in WPForms, this automation will create a ticket in Freshdesk, ensuring that your customer service team can efficiently track and respond to each query. Save time and stay on top of support issues by streamlining the process between WPForms and Freshdesk.

Effortlessly manage support requests from your WordPress website with this seamless workflow. Whenever there's a new form entry in WPForms, this automation will create a ticket in Freshdesk, ensuring that your customer service team can efficiently track and respond to each query. Save time and stay on top of support issues by streamlining the process between WPForms and Freshdesk.

  1. When this happens...
    WPFormsWPForms
    New Form Entry

    Triggers when a form entry is submitted.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • FormRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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wpforms logo
wpforms logo

About WPForms

WPForms is a drag and drop online form builder for WordPress that allows you to easily create contact forms, email subscription forms, billing forms, donation forms, online order forms, and more.
Learn moreHelp

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Related Zap Templates

  • Create Freshdesk contacts from new WPForms entries

Related Zap Templates

 

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