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Freshdesk + Unbounce

Create Freshdesk forum categories from new Unbounce form submissions

Effortlessly organize your Unbounce form submissions by creating dedicated forum categories in Freshdesk. With this workflow, every time there's a new form submission in Unbounce, a corresponding forum category will be generated in Freshdesk, streamlining your support ticket management. Give your teams a better understanding of customer queries and improve your response times with this seamless integration.

Effortlessly organize your Unbounce form submissions by creating dedicated forum categories in Freshdesk. With this workflow, every time there's a new form submission in Unbounce, a corresponding forum category will be generated in Freshdesk, streamlining your support ticket management. Give your teams a better understanding of customer queries and improve your response times with this seamless integration.

  1. When this happens...
    UnbounceUnbounce
    New Form Submission

    Triggers when a new Form Submission is received on a Landing Page, Overlay or Sticky Bar.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Forum Category

    Creates a Forum Category.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • ClientRequired

    • Landing Page, Overlay or Sticky BarRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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unbounce logo
unbounce logo

About Unbounce

Unbounce is a landing page platform that helps you convert more visitors into leads, sales, and customers. Unbounce Conversion Intelligence™ is AI powered-functionality that works with your marketing intuition to ensure the best campaign performance every time.
Learn moreHelp

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