Freshdesk + Timely Time Tracking

Freshdesk + Timely Time Tracking integrations

Create clients in Timely Time Tracking from new contacts in Freshdesk

This automation streamlines your client management by creating a new client in your Timely Time Tracking app each time a new contact is added in Freshdesk. This seamless data transfer helps in record-keeping, eliminates manual data entry, and ensures all your contact information is consistently updated in real-time, boosting your productivity and efficiency. Get your customer support and time tracking applications to work together harmoniously with this simple yet effective workflow.

When this happens...
New ContactTriggers when a new customer is created.
TriggerInstant
automatically do this!
Create ClientCreates a Client
ActionWrite

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More things you can do with Freshdesk and Timely Time Tracking

Discover other triggers and actions you can use with Freshdesk and Timely Time Tracking

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
New Workspace
Triggers when a workspace is created.
Trigger
Polling
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- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Entry types
  Required
Trigger
Instant
Try It
- Workspace
  Required
- Name
  Required
- External ID
Action
Write
- Workspace
  Required
- Name
  Required
- Client Identification Preference
- Client Identification
  Required
- Project Description
- Color
  Required
- External ID
- Require a note to be added to each hour logged for this project
  Required
- User Identification Preference
- User Identification (Not Required for All Users)
- Hour Rate Type
- Hour Rate
- Budget Type
- Budget Amount
- Recurring Budget
- Tags
Action
Write
- Workspace
  Required
- Name
  Required
- Email
  Required
- Role
  Required
- Add person to all projects
- Projects
- Default billable rate
- Cost rate
Action
Write
- Workspace
  Required
- Search Term Category
  Required
- Search Term
  Required
Action
Search
- Workspace
  Required
- Client
  Required
- Search Term Category
  Required
- Search Term
  Required
Action
Search
- Workspace
  Required
- Search Term Category
  Required
- Search Term
  Required
- Name
  Required
- External ID
Action
Search or write
- Workspace
  Required
- Search Term Category
  Required
- Search Term
  Required
- Name
  Required
- Email
  Required
- Role
  Required
- Add person to all projects
- Projects
- Default billable rate
- Cost rate
Action
Search or write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Log time for another user
- Date
  Required
- Note
- Project
  Required
- Logged duration (in hours)
  Required
- Logged Duration (in minutes)
  Required
- Timestamp (Start)
- Timestamp (End)
- Planned duration (in hours)
- Planned duration (in minutes)
- Tags
- External ID
Action
Write
- Workspace
  Required
- Title
  Required
- Description
- Project
  Required
- Tags
- User
- Estimated effort of the task in minutes
  Required
- Start date
  Required
- End date
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Workspace
  Required
- Tag List Name
  Required
- Tag Name
Action
Search
- Workspace
  Required
- Search Term Category
  Required
- Search Term
  Required
Action
Search
- Workspace
  Required
- Client Identification
  Required
- Search Term Category
  Required
- Search Term
  Required
- Name
  Required
- Client Identification Preference
- Project Description
- Color
  Required
- External ID
- Require a note to be added to each hour logged for this project
  Required
- User Identification Preference
- User Identification (Not Required for All Users)
- Hour Rate Type
- Hour Rate
- Budget Type
- Budget Amount
- Recurring Budget
- Tags
Action
Search or write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About Timely Time Tracking

Timely Time Tracking automates company time tracking, so everyone can focus on the work that matters.

Learn moreLearn moreHelpHelp

Related categories

Time Tracking Software