Freshdesk + SkedPal

Freshdesk + SkedPal integrations

Create SkedPal tasks for new Freshdesk tickets

Stay organized and efficient by connecting your Freshdesk and SkedPal apps with this seamless workflow. When a new ticket is created in Freshdesk, a task will be automatically created in SkedPal, ensuring that all customer support requests are quickly attended to and resolved. Save valuable time and improve productivity by streamlining your ticket management and task scheduling processes.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Create TaskCreates a new task.
ActionWrite

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More things you can do with Freshdesk and SkedPal

Discover other triggers and actions you can use with Freshdesk and SkedPal

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- Parent Task
  Required
- Include all nested levels under this parent?
Trigger
Polling
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Favorite Tasks
Triggers when a task is added to the favorites.
Trigger
Polling
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- Parent Task
  Required
- Task Name
  Required
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- URL
- Tags
- Time Maps
- Multiple Time Maps
- Flexible Plan
- Priority
Action
Write
- Task
  Required
- Task Name
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- Flexible Plan
Action
Write
- Id
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
- Parent Task
  Required
- Include all nested levels under this parent?
Trigger
Polling
Try It
- Task
  Required
- Mark Complete?
  Required
Action
Write
Update Schedule
Update Schedule
Action
Write
- Name
  Required
Action
Search
- Task Name
  Required
- Parent Task
  Required
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- URL
- Tags
- Time Maps
- Multiple Time Maps
- Flexible Plan
- Priority
Action
Search or write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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About SkedPal

SkedPal is a smart calendar app that schedules your to-do's based on your commitments and preferences.

Learn moreLearn moreHelpHelp

Related categories

Task Management