Freshdesk + MySQL

Freshdesk + MySQL integrations

Generate Freshdesk tickets from new MySQL rows using custom queries

Instantly address data changes in your MySQL database with this streamlined workflow. Happening in real-time, when there's a new row based on your custom query, a corresponding ticket is created in Freshdesk. This seamless integration ensures rapid response to database events, facilitating efficient data management and excellent customer service. It's an effortless solution to monitor your database and manage issues effectively.

When this happens...
New Row (Custom Query)Triggers when new rows are returned from a custom query that you provide. Advanced Users Only.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with MySQL and Freshdesk

Discover other triggers and actions you can use with MySQL and Freshdesk

- Table/View
  Required
Trigger
Polling
Try It
- Query
  Required
Trigger
Polling
Try It
- Table/View
  Required
- Primary_key
  Required
- Order_by
  Required
- Trigger_column
- Trigger Column Configuration
Trigger
Polling
Try It
- Table
  Required
- ID Column
  Required
Action
Write
- Query
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It

- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

- Table/View
  Required
- Order_by
- Dedupe_key
Trigger
Polling
Try It
New Table
Triggers when you add a new table.
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Table
  Required
- Lookup Column
  Required
- Lookup_value
  Required
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

About MySQL

MySQL is a premier database used in millions of production environments around the world. Easily plug your MySQL database into any web service.

HelpHelp

Related categories

Databases

Premium

Similar apps

SQL Server

Databases

Quickbase

App Builder

Firebase / Firestore

Databases