Freshdesk + MySQL

Generate Freshdesk tickets from new MySQL rows using custom queries

Instantly address data changes in your MySQL database with this streamlined workflow. Happening in real-time, when there's a new row based on your custom query, a corresponding ticket is created in Freshdesk. This seamless integration ensures rapid response to database events, facilitating efficient data management and excellent customer service. It's an effortless solution to monitor your database and manage issues effectively.

Instantly address data changes in your MySQL database with this streamlined workflow. Happening in real-time, when there's a new row based on your custom query, a corresponding ticket is created in Freshdesk. This seamless integration ensures rapid response to database events, facilitating efficient data management and excellent customer service. It's an effortless solution to monitor your database and manage issues effectively.

  1. When this happens...
    MySQLMySQL
    New Row (Custom Query)

    Triggers when new rows are returned from a custom query that you provide. Advanced Users Only.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Table/ViewRequired

    • Order By

    • Dedupe Key

    Trigger
    Scheduled
    Try It
  • MySQL triggers, actions, and search

    New Table

    Triggers when you add a new table.

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • TableRequired

    • Lookup ColumnRequired

    • Lookup ValueRequired

    Action
    Search
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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