Add notes to Freshdesk tickets for new Mojo activities
Keep track of your Mojo activities by automatically adding notes to Freshdesk tickets. With this automation, every time there's new activity in Mojo, a note will be added to a corresponding ticket in Freshdesk. This helps ensure you're always up to date and can easily reference your activities within the support tool you use every day.
Keep track of your Mojo activities by automatically adding notes to Freshdesk tickets. With this automation, every time there's new activity in Mojo, a note will be added to a corresponding ticket in Freshdesk. This helps ensure you're always up to date and can easily reference your activities within the support tool you use every day.
- When this happens...New Activity
Triggers when a new activity is created.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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GroupRequired
Try ItGroupRequired
Try ItContact Updated
Triggers when a contact is updated. Specifically when a basic field (like name, address, etc), misc field (Listing Status, etc), note or information field (Last Call Result, etc) is changed in Mojo.
Try ItNew Note
Triggers when a new note is created in Mojo (through the contact screen only).
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New Contact
Triggers when a new contact is created (through the create contact form in Data & Dialer section).
Try ItSend Button Clicked
Triggers via the Send to Zapier button in Actions dropdown of the contact screen. Used for sending Mojo Neighborhood Search and Mojo Skip Traced data.
Try ItActivity Types
Try ItNote Updated
Triggers when a note is updated in Mojo.
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