Freshdesk + Mocean API
Notify recipients of new Freshdesk tickets via Mocean API SMS messages
Looking to stay on top for your customer problems in Freshdesk? Set up this integration to handle the heavy lifting. By using this Zap, a custom SMS message will be sent via Mocean API automatically each time a new ticket comes into your Freshdesk ticket view.
Looking to stay on top for your customer problems in Freshdesk? Set up this integration to handle the heavy lifting. By using this Zap, a custom SMS message will be sent via Mocean API automatically each time a new ticket comes into your Freshdesk ticket view.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Send SMS
Send new SMS to the receiver phone number
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Customer SupportAbout Mocean API
Micro Ocean Technologies Sdn Bhd (Mocean) was formed by a team of professionals with extensive technical knowledge and experience in the telecommunications industry. Our core expertise is in Mobile Messaging Solutions and Technologies.