Freshdesk + Lark
Send messages to Lark group chat whenever new tickets are created in Freshdesk
Streamline your support workflow with this smart automation. When there's a new ticket issued in Freshdesk, it instantly sends a message to your Lark Group Chat keeping everyone updated. This helps your teams respond more quickly and effectively to customer queries, improving service and satisfaction levels.
Streamline your support workflow with this smart automation. When there's a new ticket issued in Freshdesk, it instantly sends a message to your Lark Group Chat keeping everyone updated. This helps your teams respond more quickly and effectively to customer queries, improving service and satisfaction levels.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Send Message to Lark Group Chat (As User)
Sends Message To A Lark Group Chat Using The Sending User's Identity
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Lark
Lark is the next-generation collaboration suite that enables teams to do their best work together. It integrates messaging, video conferencing, schedule management, collaborative documents, email and a variety of workplace applications into a single, mobile-first platform.