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Freshdesk + Klaviyo

Create Freshdesk tickets for new Klaviyo events to streamline support management

Effortlessly manage your customer interactions with this Klaviyo and Freshdesk integration. Whenever a new event occurs in Klaviyo, this workflow will create a ticket in Freshdesk, ensuring a timely response to customer inquiries. Stay organized and provide exceptional customer support by seamlessly connecting these two powerful tools.

Effortlessly manage your customer interactions with this Klaviyo and Freshdesk integration. Whenever a new event occurs in Klaviyo, this workflow will create a ticket in Freshdesk, ensuring a timely response to customer inquiries. Stay organized and provide exceptional customer support by seamlessly connecting these two powerful tools.

  1. When this happens...
    KlaviyoKlaviyo
    New Event

    Triggers on a new event. Optional filtering by metric.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Metric

    Trigger
    Scheduled
    Try It
    • Channel

    Trigger
    Scheduled
    Try It
    • Email

    • First Name

    • Last Name

    • Phone Number

    • Title

    • Organization

    • City

    • Region

    • Country

    • Zip

    • Image URL

    • Unique Id

    • Custom Properties

    • Consent to subscribe to Channel

    Action
    Write
    • ListRequired

    • Profile IDRequired

    Action
    Write
    • Audience Type

    Trigger
    Scheduled
    Try It
    • Profile IDRequired

    • ListRequired

    Action
    Write
    • MetricRequired

    • Email AddressRequired

    • Event Id

    • Value

    • Time

    • Custom Event Properties

    Action
    Write
    • Campaign IDRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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