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Freshdesk + Klaviyo

Create tickets in Freshdesk when new profiles are added to segments or lists in Klaviyo

Whenever a new profile is added to a segment or list in Klaviyo, this workflow springs into action, creating a ticket in Freshdesk. This can radically simplify your customer service process, ensuring that every new contact is promptly and properly attended to. You won't have to do the manual task of creating a ticket again, saving you time and helping you focus on more important tasks.

Whenever a new profile is added to a segment or list in Klaviyo, this workflow springs into action, creating a ticket in Freshdesk. This can radically simplify your customer service process, ensuring that every new contact is promptly and properly attended to. You won't have to do the manual task of creating a ticket again, saving you time and helping you focus on more important tasks.

  1. When this happens...
    KlaviyoKlaviyo
    Profile added to Segment or List

    Triggers when a Profile is added to a Segment or to a List.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Metric

    Trigger
    Scheduled
    Try It
    • Channel

    Trigger
    Scheduled
    Try It
    • Email

    • First Name

    • Last Name

    • Phone Number

    • Title

    • Organization

    • City

    • Region

    • Country

    • Zip

    • Image URL

    • Unique Id

    • Custom Properties

    • Consent to subscribe to Channel

    Action
    Write
    • ListRequired

    • Profile IDRequired

    Action
    Write
    • Audience Type

    Trigger
    Scheduled
    Try It
    • Profile IDRequired

    • ListRequired

    Action
    Write
    • MetricRequired

    • Email AddressRequired

    • Event Id

    • Value

    • Time

    • Custom Event Properties

    Action
    Write
    • Campaign IDRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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