Freshdesk + Jibble

Freshdesk + Jibble integrations

Create Jibble activities for new Freshdesk tickets

Streamline your support tasks with this efficient workflow. When a new ticket arrives in Freshdesk, it immediately prompts Jibble to create an activity, saving you the need to manually transfer information between these platforms. This automation ensures that every support ticket is accurately documented in your activity tracking system in real-time, enhancing your team's productivity and response efficiency.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Create ActivityCreates an Activity.
ActionWrite

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More things you can do with Freshdesk and Jibble

Discover other triggers and actions you can use with Freshdesk and Jibble

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
New Clock-Out
Triggers when someone clocks-out.
Trigger
Polling
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New Client
Triggers when a new client is created.
Trigger
Polling
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New Group
Triggers when a new group is created.
Trigger
Polling
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New Person
Triggers when a new member is added.
Trigger
Polling
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New TimeEntry Record
Triggers when someone clocks-in, clocks-out or go on break.
Trigger
Polling
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New or Update Group
Triggers when a new group is created or updated.
Trigger
Polling
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New or Update Location
Triggers when a new location is created or updated.
Trigger
Polling
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Go on Break
Triggers when someone is on break.
Trigger
Polling
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New or Update Project
Triggers when a project is created or updated.
Trigger
Polling
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- Person
  Required
- Note for Clock out
Action
Write
- Name
  Required
- Code
Action
Write
- Name
  Required
- Address
  Required
- GeoFence radius
- GeoFence radius units
- Coordinates latitude
- Coordinates longitude
Action
Write
- Full Name
  Required
- Email
- Phone Number
- Group
- Schedule
- Code
Action
Write
- New Member Email
  Required
- New Member Full Name
  Required
- code
Action
Write
- Client
  Required
- Name
- Code
Action
Write
- Location
  Required
- Name
- Address
- GeoFence radius
- GeoFence units
- Coordinates latitude
- Coordinates longitude
Action
Write
- Activity Name
  Required
Action
Search
- Group Name
  Required
Action
Search
- Location Name
  Required
Action
Search
- Person email
  Required
Action
Search
- Project Name
  Required
Action
Search
- Period
  Required
- Start Date
  Required
- Person
Action
Search
- Name
  Required
- Code
Action
Search or write
- Group Id
  Required
- Name
  Required
- Schedule
Action
Search or write
- Location Id
  Required
- Name
  Required
- Address
  Required
- GeoFence radius
- GeoFence radius units
- Coordinates latitude
- Coordinates longitude
Action
Search or write
- Person Id
  Required
- Full Name
  Required
- Email
- Phone Number
- Group
- Schedule
- Code
Action
Search or write

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
New Activity
Triggers when a new activity is created.
Trigger
Polling
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New Clock-In
Triggers when someone clocks-in.
Trigger
Polling
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New Location
Triggers when a new location is created.
Trigger
Polling
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New Project
Triggers when a new project is created.
Trigger
Polling
Try It
New or Update Client
Triggers when a new client is created or updated.
Trigger
Polling
Try It
New or Update Manual Time Entry
Triggered when manual time entry is added for member
Trigger
Polling
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New or Update Person
Triggers when a new member is added or updated.
Trigger
Polling
Try It
New or Update Activity
Triggers when an activity is created or updated.
Trigger
Polling
Try It
- Person
  Required
- Activity
- Project
- Note
Action
Write
- Name
  Required
- Description
- Code
- Color
Action
Write
- Name
  Required
- Schedule
Action
Write
- Person Id
  Required
- Date
  Required
- Hours
  Required
- Minutes
  Required
- Activity Id
- Project Id
- Note
Action
Write
- Name
  Required
- Code
- Description
- Client
- Location
Action
Write
- Activity
  Required
- Archive Activity
Action
Write
- Group
  Required
- Name
- Schedule
Action
Write
- Project ID
  Required
- Archive Project
Action
Write
- Client Name
  Required
Action
Search
- Group Id
  Required
Action
Search
- Location Id
  Required
Action
Search
- Person Id
  Required
Action
Search
- Start Date
  Required
- End Date
  Required
Action
Search
- Name
  Required
- Description
- Code
- Color
Action
Search or write
- Name
  Required
- Schedule
Action
Search or write
- Name
  Required
- Address
  Required
- GeoFence radius
- GeoFence radius units
- Coordinates latitude
- Coordinates longitude
Action
Search or write
- Email
  Required
- Full Name
  Required
- Phone Number
- Group
- Schedule
- Code
Action
Search or write
- Name
  Required
- Code
- Description
- Client
- Location
Action
Search or write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About Jibble

Jibble is a free time & attendance software built to help businesses track time, manage payroll, monitor projects, and boost productivity - all in one platform.

Learn moreLearn moreHelpHelp

Related categories

Time Tracking Software

Related Zap Templates

Add notes to Freshdesk tickets for new or updated manual time entries in Jibble

Related Zap Templates

Add notes to Freshdesk tickets for new or updated manual time entries in Jibble