Freshdesk + iContact

Freshdesk + iContact integrations

Add new Freshdesk customers to iContact Lists

Managing multiple systems with the same contacts can be tedious. Using this integration, you can cut back on a lot of the monotony that goes with bulk uploads or manually duplicating contacts! When a new customer is added to Freshdesk, Zapier will subscribe that Contact to List in iContact.

When this happens...
New ContactTriggers when a new customer is created.
TriggerInstant
automatically do this!
Create ContactCreates a new contact in your account.
ActionWrite

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More things you can do with Freshdesk and iContact

Discover other triggers and actions you can use with Freshdesk and iContact

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
New Sender Property
Triggers when a new sender property is created.
Trigger
Polling
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Contact Subscribed
Triggers when a contact subscribes.
Trigger
Instant
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Updated Contact
Triggers when a contact is updated.
Trigger
Instant
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New Contact
Triggers when a contact is created.
Trigger
Instant
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- Sender Property Name
  Required
- Description
- From Name
  Required
- From Email Address
  Required
- Forward to friend
  Required
- Subscription Managment
  Required
- Click Track Mode
  Required
- Archive By Default
  Required
- Use Account Address
  Required
Action
Write
- Sender Property
  Required
- Message Type
  Required
- Message Body (HTML)
  Required
- List
  Required
- Message Send Delay
- Message Subject
  Required
Action
Write
- Contact
  Required
- List
  Required
Action
Write
- Search Field
  Required
- Search Value
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
- List
  Required
Trigger
Polling
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Contact Unsubscribed
Triggers when a contact unsubscribes.
Trigger
Instant
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New List
Triggers when a new list is created.
Trigger
Polling
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New Message
Triggers on a new message.
Trigger
Polling
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Create Contact
Creates a new contact in your account.
Action
Write
- Contact
  Required
- List
  Required
Action
Write
Update Contact
Updates a contact.
Action
Write
- Search Field
  Required
- Search Value
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About iContact

iContact is an easy-to-use email marketing platform that will help you start growing your business and stay connected with your customers.

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