Freshdesk
When this happens...
FreshdeskNew Ticket
Then do this...
GlipCreate Post

Stay on top of your support queue by getting every new Freshdesk ticket posted to your Glip conversation.

How it Works

Zapier will watch your Freshdesk account for new tickets. Whenever a new ticket is opened, it'll copy the info and post it to your Glip conversation.

What you Need

  • A Freshdesk account
  • A Glip account

Got that? Then let's get started.

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Glip and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Ticket

Create a ticket in Freshdesk for your domain.

Update Ticket

Triggers when a Ticket is updated.

Create Post

Creates a new post on Glip

Update Contact

Triggers when a user is updated.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Real-time messaging with integrated task management, video conferencing, shared calendars and more.

See Glip Integrations

Connect Freshdesk + Glip

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