Stay on top of your support queue by getting every new Freshdesk ticket posted to your Glip conversation.
How it Works
Zapier will watch your Freshdesk account for new tickets. Whenever a new ticket is opened, it'll copy the info and post it to your Glip conversation.
What you Need
- A Freshdesk account
- A Glip account
Got that? Then let's get started.
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Creates a new post on Glip
Triggers when a user is updated.
Add Private or Public notes to a Freshdesk Support Ticket.