Skip to content
Loading

Freshcaller + Freshservice

Create tickets in Freshservice from completed calls in Freshcaller

Easily streamline your customer service workflow with this integration between Freshcaller and Freshservice. When a call is completed in Freshcaller, a new ticket is instantly created in Freshservice, keeping your team informed and responsive. This automation ensures a seamless customer service process, saving you time and improving efficiency.

Easily streamline your customer service workflow with this integration between Freshcaller and Freshservice. When a call is completed in Freshcaller, a new ticket is instantly created in Freshservice, keeping your team informed and responsive. This automation ensures a seamless customer service process, saving you time and improving efficiency.

  1. When this happens...
    FreshcallerFreshcaller
    Call Completed

    Triggers when a call is completed (inbound/outbound).

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
Start free with email
Start free with Google
Start free with email
Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshcaller triggers, actions, and search

    Missed Call

    Triggers when there is a missed or an abandoned call (inbound/outbound).

    Trigger
    Instant
    Try It
  • Freshcaller triggers, actions, and search

    Voicemail

    Triggers when a call reaches voicemail.

    Trigger
    Instant
    Try It

    • NameRequired

    • Email

    • Company Name

    • Contact Numbers

    Action
    Write
  • Freshservice triggers, actions, and search

    New User

    Triggers when a new User is created.

    Trigger
    Instant
    Try It
  • Freshcaller triggers, actions, and search

    Call Completed

    Triggers when a call is completed (inbound/outbound).

    Trigger
    Instant
    Try It
  • Freshcaller triggers, actions, and search

    Notes Available

    Triggers when a user takes call notes for any call (inbound/outbound).

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
freshcaller logo
freshcaller logo

About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.
Learn more

Related categories

  • Phone & SMS
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories