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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate FreeScout with RSS by Zapier - no code necessary. See how you can get setup in minutes.

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Help
FreeScout logo
FreeScout
FreeScout logo
FreeScout
1. Choose trigger event
RSS by Zapier logo
RSS by Zapier
RSS by Zapier logo
RSS by Zapier
2. Choose action
FreeScout logo
1. Select the event
Setup
Test
FreeScout logo
FreeScout
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Conversation Created" from FreeScout.

Add your action

An action happens after the trigger—such as "Create Item in Feed" in RSS by Zapier.

You’re connected!

Zapier seamlessly connects FreeScout and RSS by Zapier, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your FreeScout to RSS by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect FreeScout and RSS by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Type
      Required
    • Mailbox ID
    • Subject
      Required
    • ID
    • Email
    • First Name
    • Last Name
    • Phone
    • Job Title
    • Photo URL
    • Photo Type
    • Address
    • Company
    • Text
      Required
    • Thread Type
      Required
    • User ID
    • Customer
      Required
    • Import Only
    Action
    Write
    • Feed URL
      Required
    • Username
    • Password
    • What Triggers a New Feed Item?
    Trigger
    Polling
    Try It

Learn how to automate RSS by Zapier on the Zapier blog

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About FreeScout
FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP.
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Customer Support
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About RSS by Zapier
RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.
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