Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Filter by Zapier

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.

Tender Support

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member. 

Here are some creative ways to use Help Scout with Zapier:

 Customer emails can include a lot of information. Make sure your team has all the details in one place by creating a new conversation from inbound emails via Email Parser by Zapier.

 A key part of customer service is speed. Share new Help Scout conversations in Slack so your customer service team can get the issues resolved faster. 

 Don't waste time with data entry. Create new conversations from customers when you receive new entries in Typeform, Wufoo, or other web forms.

Filter by Zapier

Help Scout

Filter by Zapier

Help Scout

Filter by Zapier + Help Scout Integrations

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Popular Ways to Connect Filter by Zapier and Help Scout

Send Stella Connect surveys after closing conversations in Help Scout

Generate conversations in HelpScout when subscriptions are cancelled in Billsby

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